Refund policy

At Empire Decor, we want you to shop with confidence and love every purchase you make. That’s why we proudly offer a 14-Day Satisfaction Guarantee. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your item. Products must be returned in their original condition, unused, and in the original packaging to qualify for a refund. Once your return is approved and received, we will process your refund back to your original payment method as quickly as possible.

Please note that customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. If your order arrives with any issues, contact our support team within 48 hours of delivery with photos so we can make it right. At Empire Decor, your satisfaction is our priority, and we are committed to providing a smooth, fair, and hassle-free return experience.